Construction Anglia Privacy Policy

Construction Anglia is owned and managed by EP Friel Limited and Magic Word Media Limited.

EP Friel Limited and Magic Word Media Limited are responsible for the website www.constructionanglia.com. Whether you browse as a guest or register with us, we will collect different types of information about you: for example, for website functionality; to provide improved or personalised services to you; to help decide what kind of advertising you will see on the site; and, in accordance with your chosen preferences, to market goods or services to you. Please also see our website terms and conditions.

We are not responsible for the content or privacy practices of external sites, third-party Apps or your chosen internet browser. However, we do seek to explain how we work with third parties, including search engines and ad servers such as Google. You can see Google’s Privacy Policy here.

We also offer a number of services to our readers and other customers, trading under different brands: Construction North, Construction West, Construction South.

When we collect your information, we may share it across our EP Friel Limited and Magic Word Media Limited companies. This Privacy Policy explains how we use any of your personal information we might collect and how you can limit our use of it.

 

 

1. What Information Do We Gather?

The information that we gather falls broadly into two types (please see further below for how we collect it and what we use it for):

1.1 Information that relates directly to you (e.g. your name and contact details, communication preferences and customer history).

1.2 Information that does not directly identify you (e.g. how you might browse our website), specifically:

  • (1) Your IP address through the placement of cookies.
  • (2) Location data, which might be gained through your IP address or GPS data.

Please note that not all cookies are either personally identifiable information or even unique identifiers; but some can be, while others can influence what you see on our website and others (see the separate Cookie Policy document).

 

 

2. How We Use Your Information

2.1 When We Seek Your Permission

Often, we will be using your information in accordance with your specific consent or instructions: for example, because you have requested or consented to receive certain information or entered into a contract with us (or one of Our Brands) for goods and services.

At other times we will use your information on one of the other lawful bases described below in this section.

 

2.2 Contract

  • (1) When you enter into a contract for goods or services with us (including competitions, offers, subscriptions or your online Construction Anglia account), or where you wish to register an interest in doing so, we will use your personal data to enter into and fulfil our contractual relationship with you.
  • (2) Fulfilling our contract with you means being able to manage and administer our services, and maintain our standards of tailored service levels, customer care and consumer compliance. This might include fulfilling orders or returns, processing payments or refunds, and providing aftercare, as well as improving your customer experience online and otherwise, including by monitoring service levels and responding to feedback.

 

2.3 Legitimate Interests

Other uses of your information are made for ordinary and transparent purposes which we think are necessary for our legitimate interests as a provider of news, content, and other services (including when working with Our Brands). We use your information on this basis to do the following:

  • (1) Recognise and remember you when you visit our website and better understand how you use our website and others by using cookies to follow your use.
  • (2) Recognise and remember you when you use a Construction Anglia application (“Construction Anglia App”), to analyse how you use it and to serve you with advertisements based on your interests.
  • (3) Serve you advertisements on selected, third-party websites that make their advertising space available to us. We call this “Audience Extension” and we do this either by means of using retargeting cookies and similar technologies or by matching other unique identifiers, subject to appropriate safeguards and preferences.
    • One such example is when we use Facebook’s Custom Audience feature (although other sites may offer similar services). Custom Audiences enable us to display personalised advertising to our customers whilst they are on Facebook, or your information may be used to create lookalikes of similar audiences for targeting. This information is matched on a pseudonymised basis without leaving our servers. Facebook does not receive any new information from us about you except as necessary to fulfil our instructions to serve relevant advertising as our data processor. You can opt out of your data being used in this way by contacting hello@epfriel.co.uk.
  • (4) Identify your interests. We might then put your information in aggregated form into groupings (known as “segments”) by a particular audience, which means we can serve you advertisements and offers that will interest you within the website, including by reference to data we receive from third parties.
  • (5) Keep you updated on any services you have subscribed to, or any products you have purchased, and/or about similar services unless you have told us otherwise.
  • (6) Contact you to let you know about any of our products, services or promotions (which may in some cases be provided by third parties), including by email, mail, telephone, or SMS text message, always having regard to your preferences.
  • (7) Contact you directly via social media in relation to any competitions and/or prize draws you have entered.
  • (8) Make sure materials on the website or in apps are presented in the most effective way for you and your computer or mobile device.
  • (9) Collect and log numeric internet addresses to improve the website and to monitor website usage.
  • (10) Assess and understand our readers’, customers, site users’ and account holders’ feedback and identify usage hotspots.

 

2.4 Legal Obligations

Some limited uses of your data are required to comply with legal obligations, for example fraud detection and taxation.

 

2.5 Special Purposes

Our core activities as a media and publishing organisation, on paper or online, are classed as special purposes (which includes journalism and the arts). Please be aware that we are subject to a series of exemptions from data protection law when processing personal data for these purposes, and such purposes are not relevant to this Privacy Policy unless expressly stated.

 

 

3. How Do We Gather Information?

Information (as set out in Section 1) is gathered in the following ways:

  • (1) Indirectly (e.g. using website technology that tracks and administers your visits through your browser, or similar technology when you use a Construction Anglia application (“App”) on a mobile device, or when you log on and/or share stories through social media).
  • (2) Directly (e.g. when you buy a subscription, sign up to create a constructionanglia.com profile, download a mobile device application or you otherwise provide your information when you interact with us).
  • (3) Through your device (e.g. mobile, PC or tablet) where you have enabled location services for the applicable App or browser. This may be used for location targeted services or advertising in accordance with your preferences, which may be adjusted either on your device or via server, App or website preferences.
  • (4) Through social media sign-on. We offer a quick registration option using your existing social media accounts via an App or the website. If you log in to our sites using a social media account, you are granting permission to that social media company to share your user details with us, and to collect information about you and how you use our site (which process we do not control and will be subject to the terms and conditions of your social media account). This will include that social media company tracking or identifying when you share one of our stories through their site. When you use social sign-on, we will gather the information you have already used in the process of registering for that social media site (in accordance with your preferences provided to that site and/or to us at the point that you use our social sign-on) and your social media account will be linked to your Construction Anglia account, including in our providing social media messaging to you.
  • (5) Card updater service (for subscribers). When you subscribe to Construction Anglia, we may also use a card updater service to automatically update your credit or debit card details. This service is facilitated by your credit or debit card issuer, whom you should contact for further information.
  • (6) Data appending (past practice). In the past we may have obtained certain additional details through a telephone number appending service where we had contact details for you but did not have your phone number or needed to update your phone number (but would not use phone numbers that are gathered this way where those numbers are registered with the Telephone Preference Service). We no longer append data in this way.
  • (7) Demographic and lifestyle data overlay. We may also overlay additional demographic and lifestyle data from CACI (www.caci.co.uk) to help us understand what else you might be interested in for direct marketing and insight purposes. These segmentations are built using a variety of sources, including publicly available data (such as the electoral register and the UK Census) or derived from surveys and questionnaires. You can opt out of having your personal information profiled in this way by contacting us.
  • (8) Cross-device graphing. Through cross-device graphing algorithms to associate devices that might be related to each other, such as devices used by the same person or in the same household. We may collect and use this analytics data together with your personal information, to stitch session data from unauthenticated (anonymous) user visits with authenticated (logged in) user visits in order to build a broader profile of our individual users so that we can serve you better.

 

 

4. How Do You Decide How You Want To Hear From Us?

4.1 We will contact you in accordance with your preferences, including by email, phone, post and SMS text. We always seek to explain why and how we might contact you at the point you give your information to us.

4.2 We also provide the means for you to grant or withhold your permission for us to contact you. We do this by using opt-in boxes or unsubscribe options, which determine your permission for us to contact you about our wider range of goods and services, including those provided by Our Brands.

4.3 Sometimes, we need your information to be able to contact you to provide the service you wish to use. In those cases, by signing up to the service you are agreeing that we will have to send you service communications to run the service itself, and we will not offer you the chance to opt-out from receiving those messages until you decide you no longer wish to use the services.

4.4 As well as the communications we send you, we also offer you the opportunity to choose whether to hear from specific companies and organisations that we work in association with, including (but not limited to) the Service Providers for Our Brands. We will always name those companies and organisations, and you will have to opt in to hearing from them via a tick box (or because you choose to engage with them directly).

4.5 If you have signed up to receive marketing from us by SMS, to stop this, please reply STOP to the last message you received.

 

 

5. Accessing and Updating Your Personal Information

5.1 You can update your details and marketing preferences by accessing your account pages on the website, by emailing hello@epfriel.co.uk or by writing to us at Office 1, The Outlook, Fox’s Marina, Ipswich, Suffolk, IP2 8NJ.

5.2 You can de-link your social media account from your Construction Anglia account by emailing hello@epfriel.co.uk. De-linking your account will not change your marketing preferences unless you specifically request it and we are not responsible for how third-party social media sites use information they collect about you.

5.3 You have the right to access the personal information held about you from us, or from any other organisation that controls your personal information. To understand how to obtain a copy, please see Section 7 below.

 

 

6. Protecting Your Information

6.1 The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.

6.2 We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However, once we have received your personal information, we use strict procedures to protect the security of your personal information.

 

 

7. Disclosing Your Information

7.1 Selling Our Businesses

We may disclose your personal information to third parties and their advisers if we are approached by a potential buyer in connection with the potential sale of our business or of any part of it (including any of Our Brands). Should we proceed to sell or reconstitute any part of our business that holds your personal information, it will be necessary in some circumstances to share or transfer that information to the buyer or new entity. You will always be notified of such a change of control or ownership, and will be given the opportunity to object or opt out of any further communications from us or the buyer or new entity, except where such use of your personal information is necessary for a lawful purpose.

 

7.2 Your Internet Browser or Other Accounts

Depending on which browser you use to visit our site, and in accordance with your browser cookie preferences, your browser (such as Google) may collect information about you and your visit for its own services. If you use social media sign-on (such as with Facebook), you will be enabling sharing of information between us and that site. You can de-link your social sign-in as set out in Section 5.2.

 

7.3 Our Partners

Except as set out in Section 7.1 or 7.2 above, we never sell personal information, or pass it to third parties outside of Construction Anglia for their own marketing purposes, without your permission. We sometimes provide your personal information to third parties who are our subcontractors or providers of various products and services on our behalf (e.g. the providers of the branded services listed below and intermediaries), in order to fulfil those orders. Your personal information will always be subject to appropriate protections under contract.

 

7.4 Legal Requirements

We may disclose your personal information if we are required to do so by law, or if in good faith we believe such action is necessary to comply with the law a legal obligation.

 

7.5 Verification of Circulation Figures

We may disclose subscribers’ personal information including; name, address, email address and telephone number and payment details (though no bank or credit card account details) to the Audit Bureau of Circulation (ABC) for the sole purpose of verifying our newspaper circulation figures. ABC’s Privacy Policy can be found here.

 

7.6 Data Processors

Some of our functions using your personal information are outsourced to contractors. Any processing of personal information by these contractors will only be for these carefully defined purposes, and will be adequately and lawfully protected under contract, including requirements of confidentiality and data security.

 

 

8. Where We Store Your Personal Information

8.1 The personal information that we collect from you will sometimes be sent and stored outside the European Economic Area (“EEA”) in order to carry out the activities listed in “Use of Your Information”. Except where this is on your specific instructions, this will always be subject to adequate safeguards as to the protection and security of your personal data. Further details are available on enquiry from hello@epfriel.co.uk.

8.2 We will only keep your personal information for as long as we need it for a lawful purpose: whether because of the products and services we have provided to you, for example as a subscriber or registered user (and to allow for reasonable retention of records afterwards to reflect legal requirements or limitation periods), or because we believe you still wish to hear from us. This is again separate from our role as a media organisation and the information we are lawfully able keep in the public interest because it is relevant to our journalism and publishing activities.

 

 

9. Changes to this Policy

9.1 If we change our Policy, we will post the changes on this page. Please check the website regularly for any changes to this Policy. However, subscribers and advertisers will be advised directly of any future changes.

9.2 This Privacy Policy was dated 13th December 2019.

 

 

10. If You Don’t Feel We’re Adhering to this Policy, What Should You Do?

10.1 Your Rights: You have the following rights:

  • (1) To obtain access to, and copies of, the personal data that we hold about you, or require that it is transmitted to another data controller.
  • (2) To request that we restrict our data processing activities or cease processing your personal data in certain ways, for example because you do not consider it lawful.
  • (3) To require us not to send you marketing communications.
  • (4) To withdraw your consent, where we are relying on it to process your personal data.
  • (5) To object to how we process your personal data, in particular where we are relying on our legitimate interests.
  • (6) To ask us to erase the personal data we hold about you, for example because it is causing you distress or you believe it to be no longer relevant, or to correct the information if it is incorrect.

If you would like to exercise any of your rights as stated above, you can do so by emailing hello@epfriel.co.uk.

Please note that the above rights are not absolute, and we will be entitled to refuse requests where exceptions apply (including where we are processing it in our capacity as a media organisation). You can find out more about your rights at www.ico.org.uk.

10.2 Automated Decision Making: You also have the right to object to automated decision-making, including by means of profiling. Although we use various algorithms and automated criteria to help us serve advertising in the manner set out in this Policy, this results in segmented advertising (by category of user) rather than specific decisions being made about you. This can in any event be controlled through your cookie and ad preferences. If we change how we use this technology in the future, we will let you know if it affects you via this Policy (and significant changes or effects we will notify directly).

10.3 Complaints: If you believe that we have not adhered to this Policy, please notify us by email at hello@epfriel.co.uk and we will try to solve the problem promptly. If you are not satisfied with our response, or have any other queries, you can also contact the Information Commissioner at www.ico.org.uk or 0303 123 1113.

This Policy was updated on the 13th December 2019.

 

 

Our Brands

EP Friel Limited and Magic Word Media Limited brands and their suppliers change from time to time. The following brands are:

  • Construction Anglia
  • Construction North
  • Construction West
  • Construction South

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